Privacy Policy

This Privacy Policy explains what information Forthwell Labs collects, how we use it, and the choices you have. It applies to the Forthwell Labs website and to information you share with us during an engagement.

Information we collect

• Information you provide. Name, email, company, and any details you share through the contact form, email, or during an engagement.
• Engagement materials. Documents, systems access, and business information you share with us to conduct audits, build systems, or advise.
• Site usage data. Basic technical information such as browser type, device, and pages viewed, collected via standard web logs and, where used, privacy-respecting analytics.

How we use information

• Respond to inquiries and provide requested materials.
• Deliver, manage, and improve our engagements.
• Operate, secure, and improve the website.
• Comply with legal obligations.

We do not sell your personal information.

Confidential audit materials

Audits and proposals are shared via unique, password-protected links. Access credentials are for the named recipient only. We treat engagement materials as confidential and use them solely to support your engagement.

Third-party services

We use trusted third-party providers to host the website, manage email, process forms, and support engagements (for example, infrastructure, database, and analytics providers). These providers process information on our behalf under their own security and privacy practices.

Cookies

The Site may use a small number of cookies or similar technologies for essential functionality and basic analytics. You can control cookies through your browser settings.

Data retention

We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of information you have shared, subject to any obligations that require us to retain it.

Your choices

You can request access to, correction of, or deletion of personal information we hold about you by contacting us. You can also opt out of non-essential communications at any time.

Security

We take reasonable measures to protect information, including access controls, encryption in transit, and hashed credentials for protected materials. No system is perfectly secure, and we cannot guarantee absolute security.

Changes

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above.

Contact

Privacy questions or requests? Reach us through the contact page.